Privacy Policy

Rise Wellness Club Website Privacy Policy

Effective Date: 01.06.2025

Rise Wellness Club ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect the information you provide when you visit our website or interact with us online.

1. Who We Are

Rise Wellness Club is a wellness studio offering Pilates, barre, and movement classes both in-person and online. This privacy policy applies to data collected via our website, booking platform, newsletter sign-ups, and social media.

2. What Information We Collect

We may collect the following types of personal data:

Identity Data: Name, date of birth
Contact Data: Email address, phone number, home address (if required for bookings or billing)
Health Data: Any information you voluntarily provide about injuries, conditions, or medical limitations relevant to class participation
Transaction Data: Details about payments made for classes, memberships, or services
Technical Data: IP address, browser type, location, and device information
Marketing Preferences: Your choices regarding newsletters and promotional communications

3. How We Collect Your Data

We collect data when you:

Register for a class, course, or membership
Sign up to our mailing list
Complete a waiver or health form
Interact with our website or social media
Contact us via email, form, or phone

4. How We Use Your Data

We use your data to:

Process class bookings, memberships, and payments
Communicate important service updates or changes
Ensure your safety during participation in physical activity
Send occasional marketing emails (only with your consent)
Improve our website and user experience

5. Marketing Communications

You may opt-in to receive marketing communications from us, including updates, offers, and events. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Data Sharing

We do not sell or rent your data. We may share your data with trusted third-party services to help run our business (e.g. booking systems, payment providers, marketing platforms), but only as necessary and with appropriate safeguards.

7. How We Store & Protect Your Data

Your data is stored securely using industry-standard security measures. Where we use third-party systems (such as a booking platform), we ensure they are GDPR-compliant and follow best practices for data protection.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (in certain circumstances)
Object to or restrict processing
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: hello@risewellnessclub.co.uk

9. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies or alert you when websites set cookies. Please note some site features may not function properly without them.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website with the effective date clearly shown.

Contact Us
For questions or requests regarding your personal data or this privacy policy, please contact:
📧 hello@risewellnessclub.co.uk
📍 Rise Wellness Club, A1 Croft Head Business Park, Skelmanthorpe, Huddersfield, HD8 9EB.